Shipping & Delivery

At MYVREN, we want your jewellery to reach you safely and as smoothly as possible. We offer different delivery options so you can choose the one that best suits your needs.

Delivery Options

Free Standard Delivery

Enjoy free standard delivery on eligible orders. This is our most economical delivery option and is ideal if you are happy to wait a little longer for your order to arrive.

Delivery cost: Free
Estimated delivery time: [Insert confirmed delivery estimate]

Express Delivery

Need your order sooner? Choose our paid express delivery option at checkout for a faster shipping service, where available.

Delivery cost: Displayed at checkout
Estimated delivery time: [Insert confirmed delivery estimate]

Delivery estimates depend on the destination, product availability, shipping method and carrier. Express delivery is not available for every product or destination.

Order Processing

Please allow [insert processing time] business days for your order to be processed before dispatch.

Once your order has been dispatched, you will receive a confirmation email. Where tracking is available, your tracking details will be provided so you can follow your parcel's progress.

Tracking Your Order

If tracking is available for your chosen shipping method, you can use the tracking information provided in your dispatch confirmation to check your delivery status.

Please allow time for tracking information to become active after dispatch.

Delivery Delays

Although we do our best to provide reliable delivery estimates, delays can occasionally occur due to customs checks, carrier disruptions, public holidays, weather conditions or other circumstances outside our control.

If your order has not arrived within the estimated delivery window, please contact our customer support team so we can help investigate.

Customs Duties and Import Taxes

Depending on your delivery destination and the applicable shipping arrangements, customs duties, import taxes or other charges may apply. Any applicable charges and the party responsible for paying them will depend on the destination country's rules and the arrangements for your order.

We recommend checking the applicable import requirements before placing your order.

Incorrect Delivery Details

Please check that your delivery address and contact details are correct before completing your purchase.

If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change its destination.

Missing, Damaged or Incorrect Orders

If your order arrives damaged, contains an incorrect item or appears to be missing, please contact us with your order number and relevant photographs, where applicable. We will review the issue and help arrange an appropriate solution.

Your statutory consumer rights remain unaffected.

Contact Us

For questions about shipping or an existing order, please contact us at:

[Insert your customer support email address]

Please include your order number so we can assist you more efficiently.

MYVREN — Timeless Elegance.